About BetFred
Welcome to BetFred Casino, the online home of one of Britain's most recognised gambling brands. We are Petfre (Gibraltar) Limited, trading as Betfred, and we've been part of British sporting and gaming culture since 1967. From our very first shop opened by brothers Fred and Peter Done, we've grown into a family-owned business that now serves players across the United Kingdom and Gibraltar through our fully licensed online casino, sportsbook and bingo platforms. When you play with us, you're joining a heritage brand built on decades of trust.
Our Story
Our journey began in 1967 as a single high-street betting shop. The Done Brothers built the business from the ground up, and by 2004 we had launched our online operation, bringing the Betfred name to a new generation of players. Today, BetFred Casino, BetFred Sports, BetFred Bingo and our free-to-play products all sit under one roof, reflecting the same family values and commitment to fair, exciting entertainment that we started with almost six decades ago. We remain proudly family-owned, which means our decisions are guided by long-term relationships with our customers rather than short-term commercial pressure.
Who We Are and Where We Operate
We are licensed and regulated by the Gambling Commission of Great Britain under account number 39544. Customers outside Great Britain, including those in Gibraltar, are covered by our licences from the Government of Gibraltar and the Gibraltar Gambling Commissioner under Gaming RG No. 036 and Betting RGL No. 038. We also hold accreditations and memberships with GAMSTOP, GamCare's National Gambling Helpline, GambleAware, Take Time to Think, the NCC Group, the International Betting Integrity Association, and GameCheck. Our registered office is located at 5.2 Waterport Place, 2 Europort Avenue, Gibraltar GX11 1AA, and we operate a separate business unit serving South Africa in addition to our core UK and Gibraltar markets.
Our Games and Software Providers
Since completing a £100 million platform migration in 2024, we now run on our own proprietary technology, giving us greater control over speed, stability and game delivery across desktop, mobile, our iOS app and our Android app. Our BetFred Casino games library includes more than 2,000 titles in total, featuring over 900 slots, around 100 live dealer games, and more than 130 jackpot games. We partner with some of the industry's leading studios, including Playtech, Pragmatic Play, NetEnt, Red Tiger, IGT, Microgaming, Yggdrasil, Blueprint Gaming, Big Time Gaming, Push Gaming, Relax Gaming, Realistic Games and Nolimit City. For live casino betfred experiences, we work with Evolution and Playtech Live to bring you blackjack, roulette, baccarat, poker, game shows, dragon tiger and sic bo with professional dealers in real time.
Beyond casino betfred slots and tables, our platform covers sports betting, in-play markets, horse racing, greyhounds, football, cricket, tennis, golf, American football, Vegas games, lotto, tote, virtual sports, bingo, poker, scratchcards, Slingo and video poker. Whatever kind of player you are, our BetFred casino games selection is designed to keep things varied and entertaining.
Accessing Your Account
We've made betfred login straightforward across every device we support. Whether you prefer using our betfred app on iOS or Android, or logging in through your browser, our BetFred Casino login process is quick and secure. Once you're signed in, you can manage your balance, review your betting history, opt into current offers, and reach our support team without leaving the app. We continue to invest in our bet fred app so that navigation, loading speed and account management remain smooth no matter which device you choose.
Our Bonuses and Promotions
We regularly update our promotions to reward both new and existing customers. Our Casino Welcome Offer gives new customers up to 200 betfred free spins, split across three selectable packages, with no wagering requirements applied to free spin winnings. Our Sports Welcome Offer provides 50 GBP in free bets when you place a qualifying 10 GBP bet, and our Games Welcome Offer can be unlocked using a betfred promo code such as SPINS at registration. We also run daily incentives like The Prize Reel and The Upgraded Prize Reel, our Free Spins Acca, and larger campaigns such as the Lucky Rush leaderboard series with a shared 5,000,000 GBP prize pool. For full details on current offers, take a look at our BetFred Casino bonus page.
For our racing and accumulator customers, we offer Best Odds Guaranteed, Extra Place Races, Multiply Your Odds, Lucky Bonus and Winning Tricast bonuses, alongside sports-specific tools such as Acca Flex, Sub Switch and Turbo Boosts. Every betfred casino promo code and sports offer we publish comes with clear terms, including acceptance windows, expiry dates and game restrictions, which we always display on the relevant promotions page before you opt in.
Our Loyalty Programme
Through our Comp Points scheme, we reward ongoing play with redeemable rewards including Golden Chips, free spins and cash, calculated according to your Casino level. Customers who link a Rewards4Racing account also earn additional points on qualifying sports stakes, giving our regular players more ways to benefit from their loyalty to us.
Payments You Can Rely On
We support Visa, Mastercard, Apple Pay, Instant Banking and BACS for deposits and withdrawals, and we require that all payment methods are held in the account holder's own name. Most withdrawals are processed by us within 4 to 6 hours, though bank-dependent methods like BACS can take up to three working days. We apply verification checks and, where necessary, may hold or delay a payment pending cleared funds, a regulatory instruction or an active investigation, always in line with our licence conditions.
Responsible Gaming at the Heart of What We Do
As a long-standing operator, we take our responsibility to players seriously. We work with GAMSTOP, GamCare and GambleAware, and we provide tools like deposit limits, reality checks and self-exclusion options across our platform. Our commitment to safer gambling is built into every product we launch, from our casino floor to our sportsbook.
Getting in Touch
Our customer support team is available 24/7 via live chat, and you can also reach us by post or email at support@betfred.com. Whether you have a question about a betfred casino bonus, need help with verification, or simply want guidance on how our promotions work, our English-speaking support team is ready to help at any hour.
From our roots as a single betting shop in 1967 to our position today as a full-scale online casino, sportsbook and bingo operator, we remain committed to offering a fair, entertaining and responsibly run platform for every player who joins us at BetFred Casino.
Content updated: August 26, 2026